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Thursday, February 19, 2026

What Are Key Conflict Management Principles Everyone Should Know?

February 19, 2026 0

Grasping key conflict management principles is crucial for steering workplace disputes effectively. You’ll find that emotional intelligence helps you manage your feelings and respond appropriately. Effective communication, especially through “I statements,” encourages respectful dialogue. Moreover, active listening cultivates trust and comprehension. Recognizing different conflict types and applying suitable resolution strategies can lead to constructive outcomes. As you explore these principles, you’ll discover how they can improve professional relationships and create a more positive work environment.

Key Takeaways

Key Takeaways

  • Recognize and address conflicts early to prevent escalation and reduce negative impacts on productivity and morale.
  • Foster open communication by creating a safe environment for dialogue and encouraging diverse perspectives.
  • Develop emotional intelligence and active listening skills to enhance understanding and reduce misunderstandings during conflicts.
  • Utilize the Thomas-Kilmann Conflict Model to choose appropriate resolution strategies based on the situation and relationships involved.
  • Implement stress management techniques to maintain a calm atmosphere, facilitating constructive discussions and effective conflict resolution.

The Importance of Conflict Management in the Workplace

The Importance of Conflict Management in the Workplace

Conflict management is fundamental in the workplace since unresolved issues can lead to significant losses for businesses. American companies lose about $359 billion yearly because of these conflicts.

You mightn’t realize it, but workers spend nearly 2.8 hours each week dealing with problems, which distracts them from their primary tasks. High-performing teams thrive on effective communication and trust, both of which suffer when conflict isn’t managed properly.

By addressing issues early, you can achieve a 37% reduction in resignations linked to stress, demonstrating the effectiveness of proactive conflict management strategies. To cultivate a positive workplace culture, implementing conflict management principles is vital.

Consider exploring resources like conflict resolution strategies PDFs to improve your comprehension and skills. When you create an environment that encourages open communication, you not just boost employee engagement but also enhance overall organizational morale, making conflict management a critical aspect of any successful business.

Understanding Different Types of Conflict

Understanding Different Types of Conflict

Maneuvering workplace dynamics can be challenging, especially when various types of conflict arise. Conflicts can occur at different levels: intrapersonal, interpersonal, intergroup, and interorganizational.

Intrapersonal conflicts usually happen when your personal values clash with workplace expectations, making it tough to align your beliefs with your responsibilities.

Interpersonal conflicts often arise from miscommunications or differing opinions between colleagues, leading to tension in professional relationships.

Intergroup conflicts can occur because of competition for resources or differing objectives between teams, which can strain collaboration.

Finally, interorganizational conflicts often involve contractual disputes or challenges in joint ventures, affecting relationships between companies.

Comprehending these types of conflict is crucial, as it impacts decision-making, team dynamics, and overall workplace morale.

Recognizing the specific type of conflict can help you choose the right resolution strategy, in the end contributing to a more harmonious work environment.

Key Skills for Effective Conflict Resolution

Key Skills for Effective Conflict Resolution

Steering workplace conflicts requires a solid set of skills for effective resolution. First, emotional intelligence is vital; it helps you manage your emotions and respond thoughtfully during disputes.

Next, clear communication is fundamental. Use “I statements” to express your feelings without blaming others, which encourages constructive dialogue. Furthermore, practicing empathy allows you to appreciate different perspectives, promoting respect and cooperation among team members.

Moreover, active listening is critical, as it nurtures comprehension and validation, helping parties feel heard and reducing tension. Implementing stress management techniques, like taking breaks or addressing root causes of tension, is also important.

These strategies maintain a calm atmosphere conducive to open discussions. By honing these skills, you can effectively navigate conflicts, leading to resolutions that benefit everyone involved.

Active Listening: The Foundation of Understanding

Active Listening: The Foundation of Understanding

Even though many skills contribute to effective conflict resolution, active listening stands out as a fundamental foundation for comprehension. This technique requires you to fully focus on the speaker, which improves understanding and demonstrates respect.

Research shows that practicing active listening can enhance communication effectiveness by up to 50%, greatly reducing misunderstandings during conflicts. By paraphrasing and asking clarifying questions, you can confirm your grasp and address underlying issues.

Studies indicate that active listening nurtures a sense of safety and trust, making others more willing to express their feelings and opinions openly. In the workplace, implementing active listening strategies can decrease conflicts, as it helps uncover the real interests behind stated positions.

Emotional Intelligence: Managing Emotions

Emotional Intelligence: Managing Emotions

Emotional intelligence (EI) serves as a vital component in effectively managing conflicts, as it encompasses the ability to recognize and regulate your own emotions during the process of empathizing with the feelings of others.

By developing your EI, you can maintain composure during conflicts, which sets a calm tone that cultivates trust and encourages open dialogue among team members.

Research shows that individuals with strong emotional intelligence are more adept at handling interpersonal conflicts, leading to better communication and collaborative problem-solving.

Key skills within EI, such as active listening and empathy, help de-escalate tensions and promote comprehension.

This not merely resolves the immediate conflict but additionally reduces the likelihood of future disputes.

In addition, enhancing your emotional intelligence can greatly improve overall workplace morale and cohesion, equipping you with the tools to manage emotions constructively in challenging situations.

In the end, EI is vital for effective conflict management.

Effective Communication: Clarity and Respect

Effective Communication: Clarity and Respect

Effective communication plays a pivotal role in conflict management, as it guarantees that all parties involved comprehend the issues clearly. Using clear and direct language minimizes misunderstandings. Implementing “I statements,” like “I feel concerned when deadlines slip,” keeps the focus on the problem, nurturing a respectful dialogue. Active listening is crucial; it involves being fully present, reducing misinterpretations, and uncovering underlying issues. Nonverbal cues, such as maintaining eye contact and open body language, greatly improve perceptions of respect and trust. Establishing a respectful tone encourages open communication and promotes a culture where disagreements are viewed as growth opportunities.

Strategy Purpose
Use “I statements” Focus on feelings, not personal attacks
Practice active listening Reduce misinterpretations, uncover issues
Maintain eye contact Build trust and respect during discussions
Encourage open dialogue Create a safe environment for sharing ideas
Encourage feedback Promote continuous improvement and comprehension

Negotiation: Finding Common Ground

Negotiation: Finding Common Ground

Finding common ground in negotiations is fundamental for resolving conflicts and nurturing collaboration. To achieve this, you should identify shared goals and interests, which can reduce divisive attitudes among conflicting parties.

Active listening techniques are imperative; they clarify misunderstandings and encourage respectful dialogue, leading to productive outcomes. Instead of focusing on rigid positions, skilled negotiators emphasize interests, allowing for a deeper comprehension of underlying motivations and facilitating win-win solutions.

Clear and assertive communication is critical; vague language can breed confusion and impede resolution efforts. Furthermore, engaging in creative problem-solving can uncover innovative solutions that satisfy everyone’s needs.

This approach not just resolves the immediate conflict but also strengthens relationships between parties. By emphasizing these negotiation strategies, you can create an atmosphere of collaboration that ultimately benefits all involved, paving the way for sustainable resolutions and ongoing partnerships.

Steps for Managing Conflict Successfully

Steps for Managing Conflict Successfully

Conflict management requires a structured approach to secure resolution and maintain relationships. Start by acknowledging the conflict early; this can reduce resignations linked to stress by 37%. Next, set up a resolution-focused conversation in a private setting, allowing everyone to express their perspectives without interruption.

Step Action
Acknowledge Conflict Recognize the issue before it escalates.
Create Safe Space Provide a private setting for open dialogue.
Brainstorm Solutions Collaboratively generate ideas for resolution.
Assign Responsibilities Agree on the best solution and clarify roles for each party.
Follow Up Assess the effectiveness of the solution and maintain communication.

Common Conflict Management Strategies

Common Conflict Management Strategies

When managing conflict, comprehension of common strategies can greatly influence the outcome.

You’ll find that the Thomas-Kilmann Conflict Model outlines five main approaches: Avoiding, Competing, Accommodating, Compromising, and Collaborating, each with its own strengths and weaknesses.

Effective communication techniques play a vital role in applying these strategies, helping you navigate complex situations during the maintenance of relationships.

Types of Conflict Strategies

Grasping different conflict management strategies can greatly improve your ability to navigate disputes effectively. The Thomas-Kilmann Conflict Model identifies five key strategies: Avoiding, Competing, Accommodating, Compromising, and Collaborating.

Avoiding works in low-stakes situations but falls short in workplaces where relationships matter. Competing focuses on personal goals over relationships, useful in emergencies but can harm trust if overused.

Accommodating emphasizes relationships by yielding to others’ needs, which is effective for de-escalation but may limit innovation. Compromising seeks a middle ground, balancing assertiveness and cooperativeness.

Finally, Collaborating aims for win-win outcomes, valuing both goals and relationships, making it ideal for complex situations requiring multiple perspectives.

Comprehending these strategies helps you choose the best approach for each conflict scenario.

Effective Communication Techniques

Effective communication techniques play a pivotal role in resolving disputes and preventing misconceptions. By utilizing “I statements,” you can express your feelings without blaming others, which improves comprehension and reduces defensiveness.

Active listening is equally important; techniques like paraphrasing and asking clarifying questions guarantee all perspectives are acknowledged, making resolution more attainable. Clear, direct communication, free of vague language, helps align expectations and minimizes further confusion.

Moreover, maintaining positive nonverbal cues, such as open body language and steady eye contact, reinforces your message and signals approachability during discussions.

The Role of Leaders in Conflict Resolution

The Role of Leaders in Conflict Resolution

Leaders play a pivotal role in conflict resolution, as they are often the first line of defense in addressing personal disputes and encouraging a collaborative work environment. They must proactively address conflicts, ensuring fair treatment during promoting employee well-being. By cultivating a culture of open communication, leaders allow team members to express concerns and navigate disagreements constructively.

Moreover, unresolved conflict can cost organizations up to $359 billion annually, highlighting the need for leaders to manage disputes actively. Utilizing strategies from the Thomas-Kilmann Conflict Model, leaders can guide their teams by selecting appropriate approaches that balance personal goals and relationships.

Leadership Role Key Actions
Conflict Identification Address personal disputes proactively
Open Communication Cultivate a culture of dialogue
Strategy Implementation Use the Thomas-Kilmann model effectively

Building a Positive Work Environment Through Conflict Management

Building a Positive Work Environment Through Conflict Management

Conflict management is a vital component of nurturing a positive work environment, as it directly influences how employees interact and collaborate. When you effectively manage conflicts, you cultivate a culture of respect and open communication, which allows employees to voice their concerns without fear.

Organizations that prioritize conflict resolution can see a 37% reduction in turnover rates, as it shows employees that their well-being matters. High-performing teams that address conflicts openly often experience improved collaboration and innovation, leading to enhanced productivity.

By establishing clear communication protocols and safe dialogue spaces, you can prevent misunderstandings and minimize escalation, creating a more harmonious workplace. Moreover, training employees in conflict management skills not only strengthens professional relationships but also encourages a positive work culture, resulting in a more engaged and motivated workforce.

Frequently Asked Questions

Frequently Asked Questions

What Are the 5 C’s of Conflict Management?

The 5 C’s of conflict management are Communication, Collaboration, Compromise, Consistency, and Calmness.

You need to communicate clearly and listen actively to reduce misunderstandings.

Collaboration involves working together for win-win solutions, promoting teamwork.

Compromise requires making concessions to meet everyone’s needs.

Consistency guarantees fair practices in conflict resolution, building trust among team members.

Finally, maintaining calmness throughout the process is crucial to create a productive environment for resolving disputes effectively.

What Are the Main Principles of Conflict Management?

To effectively manage conflict, focus on addressing issues early and directly. Use active listening to guarantee everyone feels heard, which promotes cooperation.

Stay calm and composed to cultivate a positive environment, preventing impulsive decisions. Concentrate on interests rather than positions, as this helps uncover underlying motivations for better solutions.

Finally, maintain fairness and transparency throughout the process to build trust and loyalty among team members, reinforcing your integrity as a leader.

What Are the 5 A’s of Conflict Management?

The 5 A’s of conflict management are Acknowledge, Assess, Address, Adapt, and Assess Again.

You start by acknowledging the conflict, which sets the stage for resolution.

Next, you assess the situation by comprehending all perspectives involved.

Then, you address the conflict through open communication and collaboration to find solutions.

After implementing a resolution, you adapt your approach as needed and reassess to guarantee the solution remains effective, promoting continuous improvement in handling conflicts.

What Are the 4 C’s of Conflict?

The 4 C’s of conflict are Clarity, Communication, Collaboration, and Compassion.

Clarity means comprehending the root causes of disputes, ensuring all parties grasp the issues involved.

Communication nurtures open dialogue, allowing everyone to voice their perspectives and feel acknowledged, which reduces escalation risks.

Collaboration encourages working together for win-win solutions, reinforcing trust.

Finally, Compassion involves recognizing emotions and needs, promoting empathy, which greatly improves the resolution process for all individuals involved.

Conclusion

Conclusion

In conclusion, comprehending key conflict management principles is vital for nurturing a productive workplace. By recognizing different types of conflict and honing skills like active listening and emotional intelligence, you can navigate disputes more effectively. Implementing appropriate resolution strategies not just addresses issues but additionally strengthens professional relationships. Leaders play an important role in guiding conflict resolution efforts. In the end, embracing these principles contributes to a positive work environment where collaboration and respect thrive, benefitting everyone involved.

Image via Google Gemini

This article, "What Are Key Conflict Management Principles Everyone Should Know?" was first published on Small Business Trends



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Wednesday, February 18, 2026

Interview with Craig Dubitsky – Founder and CEO of happy

February 18, 2026 0

At SuiteConnect 2026 in New York, I caught up with Craig Dubitsky—Founder and CEO of happy®—for a wide-ranging conversation about what it really takes to scale a fast-growing consumer brand. While happy is known for its cold brew lattes, pods, and whole bean coffee, Craig’s story goes far beyond the product lineup. He’s built high-growth brands before, and he shares a memorable (and painful) lesson from his previous company, Hello: when your systems can’t keep up with rapid expansion, the business can grind to a halt.

In this interview, Craig explains why he chose to build happy on NetSuite from day one, how real-time visibility helps his team make faster decisions, and what operational pressure points show up first when you expand to tens of thousands of retail locations. We also dig into practical topics every growing business faces—inventory complexity, supply chain surprises, deductions and chargebacks, and using data to decide which products to push (and which to stop chasing). And as the conversation closes, Craig shares the deeper mission behind happy’s name: a serious commitment to supporting mental health and helping remove stigma through its partnership with NAMI.

Here is a transcript of the interview:

Leland McFarland

All right, I am here at SuiteConnect 2026 in New York with Craig Dibbsky.

Craig Dubitsky

Dubitsky. Dubitsky. Yes, it’s like, don’t, don’t, no, no, it’s good. You haven’t had enough coffee yet.

That’s okay either was I and now I’m in it.

Leland McFarland

I’ve got to try yours. do have to try yours. you know, it’s free out there.

Craig Dubitsky

So.

Yeah, we have a happy camper out there.

Leland McFarland

All right, he is the founder and CEO of Happy, a coffee cold brewed, is it cold brewed?

Craig Dubitsky

Cold brew lattes dry coffee. We have ground coffee whole bean coffee Pods aka k cups for those who celebrate. Yeah

Leland McFarland

All right, so in the press release, it was said that elevating the everyday requires a system that can keep up. What was the moment that you realized your old system just kind of keep

Craig Dubitsky

Well, true story. Prior to happy, I was the founder of another company called Hello. It’s an oral care brand and oral care and some personal care as well. And we were on another system that shall remain nameless. And basically it didn’t it didn’t just implode. We grew so quickly and ferociously in a friendly way.

that the system completely crashed. We broke it. And when I say we broke it, you know how there things that to like Defcon 5, like internal tech companies will have like a SWAT team that’s, know, like, they’ve never seen this before. We gotta bring in the SEALs, you know? We had that level of attention and they hadn’t seen anything like we had inadvertently caused to their system before. So we realized in a very painful way

we had to make a move. And frankly, because someone asked me like, well, didn’t you know that? like, no one would plan for that. Like no one plans for like, let’s totally decimate a technology platform. Like, no, that was not the idea. And it was not, by the way, sold to us. Like, by the way, this stuff is great until you get to this magic moment where your business hits an incredible reflection point and then it’s going to shut down. It was really this unforeseen thing. So we had made this move over a weekend. went.

the old business that I’m referring to, which is an amazing brand, and I hope you try it. It’s called Hello, in oral care products. And we have this moment where we went from 18,000 doors of retail distribution to 55,000 doors in just a couple of months. And it went wild. Now, with that growth, with great growth comes great responsibility. With great growth comes a whole bunch of other things that just happen. Systems.

need to change, your team might need to grow. There are a lot of things that come with growth. And we had to literally migrate from this other system to another system over a weekend because our entire business was paralyzed. supply chain, inventory, all the componentry, all the retailers, ERP, everything, ARAP, every acronym you could think of.

And we added in this other acronym, was WTF. So we were in dire straits. We made the move to NetSuite over a weekend, a full migration over a weekend, which was incredible. Talk about a Herculean task. It was a big deal. And it worked and we just never looked back. So when we got to a point where, you know, going to start another company, try to build another brand from day zero,

we started with NetSuite because we’d had this incredible experience and the platform grew with us. It wasn’t just like, it’s one and done, like here it is and it works. like, no, was more like, instead of just fixing a problem, it’s going to help us see other solutions. We’re going to be able to see around other corners and we didn’t even know what corners. So it was incredible given our growth of Hello, but also incredible when you’re starting a new business, you’re able to tap into the fact that you have a platform that’s going to

Move and grow with you not limit you as you grow nice And by the way, just sorry for the record. I’m not a spade a paid I don’t think I’m spade either I’m not a paid spokesperson just on the record I’m not a paid spokesperson for NetSuite. I I’m a super fan

Leland McFarland
Well, they haven’t bought you yet.

Craig Dubitsky
No, but you know, they can buy some coffee.

Leland McFarland
Well, they have, in terms, of bought your glowing reviews by just doing this.

Craig Dubitsky
Yeah, well, they do a great job. So I thank them on the daily.

Leland McFarland
So Happy grew fast across 70,000 distribution points. What operational challenges showed up first?

Craig Dubitsky
The four touch touch touch wood The biggest operational challenges have not really been around how are we managing our ERP Again, I can throw every acronym right every financial acronym. It’s been about how do we get additional awareness? Because we have a lot of distribution. So our awareness is growing. We just started doing some

Leland McFarland
if you had any.

Craig Dubitsky
really, really exciting marketing. There’s a lot more coming. And after this little bit of testing that we did in about seven states, our sales at a certain retailer went up 28%, a certain online retailer, 32 % physical, 28 % online with two different players. And our awareness amongst women nationally doubled.

So for us, the biggest challenge has been, all we have this great product, how do we get people to know that? Because operationally, we’re in good shape. The products are great, they’re winning awards, which is great. Great reviews, great being able to ship on time and in full. Great being able to manage our inventory because we’re dealing with product that has shelf life in many cases, right? So when you’re dealing with freshness and componentry,

and manufacturing schedules and a lot of retailers, and being able to integrate into EDI systems and manage payroll and do everything else we have to do. The challenge has just been keeping our heads down. Just the signal-to-noise ratio, we try to keep that in check because the operational bits are rock solid. It’s a combination of the platform and the team we have.

because we’ve been through this, we built another business together and watching it really accelerate on NetSuite has given us this leg up from day zero with this thing.

Leland McFarland
So the release also says that NetSuite helped maximize visibility across the business. What does that look like in practice? What can you see now that you couldn’t before?

Craig Dubitsky
Short answer everything Everything so we see where every every moving part now is visible and when we start to play around with the AI Functionality bits which may be another question you have in there. I don’t know. I might be combining questions We can see around corners that we didn’t even know we’re there to look at and we’re getting we’re getting information Proactively as opposed to always having a search for it, you know, it’s this idea. I think of moving from

Just using AI and getting the intelligence part to getting to a deeper level of understanding and I think understanding is I think a higher order versus intelligence in a lot of ways So we use the platform or using AI to help us analyze things in real time Like what’s working? my god. Look at that I didn’t know that retail was blowing it out. Like how did we miss that so fast? You know, there’s there’s positive things that we see and then we have to react differently

to the positive things, which is a good problem to have. And sometimes it’s things that need a little more attention. So being able to have things highlighted for you as opposed to just having, you know, there’s some dashboard, I have to look at it interpret everything. It’s like having a freaking genius with you all the time who’s minding all your numbers for you is way more evolved than just, yeah, I simplified my tasks. Tasks are great. Understanding and figuring out things that you didn’t even know you needed.

help figuring out before you know you need to figure it out. That’s miraculous. That’s incredible. It’s just incredible.

Leland McFarland
So what’s one decision that you made faster because NetSuite gave you the numbers and records?

Craig Dubitsky
Let’s see. There are probably a couple of things. One is figuring out which areas of the country to market in when we were going to spend marketing dollars. Because obviously, any time you’re about to spend money on something, there’s ROI. You’re thinking about, how is this thing going to pay off? So you want to make sure you’re mindful about where you’re putting your dollars. So we use NetSuite to figure out where are we seeing the largest bump and where are we seeing the valleys where we wanted to see them.

And we wanted to fine tune our marketing to see what worked in different regions of the country and what worked in different states of play in those regions, given retailer penetration, promotional activities we might have been working with and leveraging. So the first thing that comes to mind is that, like where are the parts of the country where we wanna apply marketing dollars based on performance in the marketplace, good and less optimized, it’s a nice way of putting it. So that was great to have.

insight into where we should play. That to me was probably number one. Yeah, let’s go with that. That was a biggie. The other thing is kind of an obvious one, which is what’s working, what isn’t working? Which products are running? I used to be in a prior life, I was a futures trader, a derivatives trader. just in old adages, you want to let your winners run and your losers, you want to take care of those quickly.

Not everything’s gonna work all the time. That’s just life. And as a founder and as someone who’s had a couple of trips around the sun, you can’t fall in love with your own stuff and you can’t fall in love with your inventory. So being, I think, informed enough and hopefully emotionally secure enough to know that not everything’s gonna work and use tools like NetSuite has to figure out where the winners are and where the ones that aren’t quite.

living up to your fantasies are and knowing how to sort of like decrease your exposure on the ones that aren’t working and increase your spend and your profitability on the ones that are working. That’s amazing. It’s great. Because intuition can only take you so far, right? Intuition can get you started, but it doesn’t mean it’s going to sustain you. So having tools that will take your intuition and back it up with data that will let you win, that’s a magical math, if you can pull that off.

Leland McFarland
I like that idea of letting go of products because so many people are attached to the products that they make. sometimes letting go of something that just isn’t working is going to be one of the hardest things. But being able to see data that says, no, the rest of the country doesn’t like your product. It’s niche.

Craig Dubitsky
Right and you know, there’s there’s riches in the niches as they say And all that stuff is great right if it rhymes it’s right it’s true I I applaud anyone who has an idea and works hard to make it into something real. That’s great. I think the challenge is How do you go from being? An entrepreneur people like oh you have an idea to like a good entrepreneur someone has an idea and they make it real But they also make it real and profitable and able to grow

Like that’s really important and having the right tools in terms of platform, yes, and in terms of people and partners is everything. Because at the end of the day, we only have so much time as humans. I hope we have a lot of it, right? But we have to make really sound decisions and we have to be emotional because that’s what got us to start things in the first place as entrepreneurs. And as part of our team, I say like everyone’s a fan.

Robert Tangi and I are the co-founders. Everybody on our team is a founder because everyone’s touched it and made it better. So we set it up that way. We want people to help us make it better. And if we are mature about it, we can say, well, that worked and that didn’t work and why didn’t it work and how do we make it better? We have the tools that help us isolate and analyze the stuff that’s working or not. That is how you get better. That’s how you get to a place where you can be profitable and where you can grow and where you can scale. So all these things are

It’s like the professor is legally giving you the answers to the Sure, but they’re teaching you so much. It’s not like I just got the cheat code, know I can get a good grade. It’s multiple choice and I know what all the You know, I know what all the answers are ready. They gave me a copy of the test. No, it’s much more than that It’s kind of like you’re getting all the all the knowledge all the intellect all the magical thinking behind why the decisions could be made better That’s

That’s unbelievable. We didn’t have tools like that. There was a lot of trial and error before. There still is. But now, again, you can let your trials accelerate, and you can extrapolate really quickly and figure out what’s working in a small way so that you can scale the good stuff and nuke the bad stuff. data is really helpful with that.

Leland McFarland
Definitely is so the release mentioned improving the speed and accuracy of financial reporting What’s? specifically changed in your clothes

Craig Dubitsky
Well, Adam, our finance guy, if he were here, I’d probably make him blush. It’s also part of my job. I have to make Adam blush. Adam is a machine. And for him to have tools to let him close out the month, like quickly, I cannot under-appreciate. No, I can’t over-appreciate. No, what’s the best way to put it? Overstate. I can’t overstate. can’t oversimplify. I can’t express.

Just in words, I’ll have to do it in song How invaluable it has been to get people more time back in their life That’s a big deal so to give Adam the ability to close out the month and share that with our team Share that with our we have investors by the way most of the team everybody at happy is an equity stakeholder and a whole bunch of our team

Myself included we’re investors in the business as well. So to be able to have visibility Yes, but also have a very concise clear tight beautiful by the way looking Instead of of of Metrics and data points that can tell us like here’s where the month closed. Here’s you know, here’s what we have Here’s what we don’t have. Here’s what we need like that’s important because you can’t run a business just on hope you have to have you know

You have to have the data. have to know what’s going on in your business. So to be able to do that quickly and give people time back in their life, by the way, which then gives them the ability to think and read what the hell happened. What do we do? What’s working? What isn’t working? Now, how do we use some of the AI tools that are embedded in these systems to help us make better choices and do it quicker? Quicker is better because it gives you more time to then think about other aspects of your business. It’s amazing.

I’m trying to think if I’ve really answered your question sort of like, you know being able to close out the month on time Is great, but it’s not just about finishing it on time. It’s finishing it on time with really accurate and pertinent and Like intellectually robust information. It’s not just like here’s the books Yeah, we close you made this much you didn’t make this much. There’s how much we have in the bank There’s so much we have an inventory the end like

That’s okay. That’s a snapshot in time. That doesn’t tell you what’s working, what isn’t working. That then leaves that to you to interpret. This helps provide a much clearer picture on a monthly basis at speed with a lot more information. And that’s really cool. It’s really helpful. It’s really helpful. And also, because I’m an investor person, there’s nowhere to hide. I don’t want to, I don’t, you we’re not looking to hide. We’re looking to learn and grow and move fast. So yeah.

Those are the big wins for us. It’s like no pride of authorship, pride of ownership and in sharing and being able to make good decisions again at pace with the best information we can get. That’s the magic of this stuff.

Leland McFarland
All right, so where did errors or delays usually come before channel data or deductions or chargebacks?

Craig Dubitsky
Don’t get me started on charge backs and deductions and you know, look these I don’t want to sound untoward, but we know Some of those areas For some are profit centers, right? You know, so Having again a clear picture as to what you have when you shipped When you shipped it how it’s sold through is very helpful because sometimes look mistakes happen I don’t want to cast aspersions on anyone’s intent, but we’ve had we’ve had

know retailers before that’ll tell us about a certain thing that requires a deduction will be like no actually we we did what we said we did and we actually sent you all the stuff and arrived when it was supposed to and we have all the information that’s sorry Mistake, I mean mistakes happen. I don’t want to again paint a picture that there was any You know negative intent on everybody’s part Accurate information helps you avoid some of these things. It’s part of it’s part of life when you’re operating at scale. It’s a lot of moving

so things can happen. So being able again to have accurate reporting is extremely helpful, extremely helpful.

Leland McFarland
So distribution and logistics can be quite brutal. What was the hardest part of your scaling up to like that 70,000?

Craig Dubitsky
It’s a great question. What was the hardest part? Hardest part? Well, at one point, it was very, very difficult to get cans, believe it or not. Cans were in very short supply. that was tricky. Managing componentry was tricky. We were making these. These are custom containers. this whole thing is curbside recyclable. Even the label is a custom substrate. You don’t have to peel this off. Sometimes you get something that’s like,

Remove the label. No, it’s custom label. Even this could be recycled as the curb. Well, this was being made. And by the way, coffee, and this dates the story, but there were these things called tariffs that were going on. So talk about an interesting wrinkle. So all of a sudden, you had components made in certain parts of the world. had coffee grown. And we were sourcing from seven countries and every other.

pick a point in time, there was a new tariff or not a tariff and a tariff and a different tariff. there were a lot of moving financial parts as well as moving parts. So where cans were coming from, where they were going, getting filled, where componentry for primary packaging was coming from, how that was getting filled, how that was getting sealed, how cans in the beginning before they were printed aluminum cans, they were sleeved cans. So there was just logistics involved with everything.

because you had to get your hands on the cans. You had to fill the product. You had to bring the product back to get it sleeved in a different place because the same place I was filling it didn’t have a sleeving mechanism. Oh, you got a Costco order. That’s great. We don’t palletize product like that. We don’t create case packs. There’s so many moving pieces. I could talk to you and you for hours at end. Yeah, this stuff, it’s not for the faint of heart.

So again, having tools that can help you keep track of all this stuff and having a team of people that are very comfortable using those tools, that’s some secret sauce. Yeah. I don’t know if I’m really answering your question, but. All right, thank you. Yeah, it’s tough. So supply chain logistics, moving stuff from point A to point B, when you have a lot of point Bs and a lot of A, lowercase a, uppercase A,

Leland McFarland
That was good answer.

Craig Dubitsky
A.1, A.2, A.3. Having a platform that lets you keep track of all that stuff in the process is really great. Really great. Because again, there are a lot of components. We’ve called these blends. There are multiple beams. This stuff comes out of the ground. Like, you know, working to make sure you’re creating something that’s consistent. Because, that’s right. It goes in people’s mouths. It has to taste great. It has to be consistent. managing all the aspects of your manufacturing.

with your partners to make sure that your product quality is ACES. All these things are dependent on a whole bunch of factors coming together. So again, it’s Herculean task management, plus, plus, plus, plus, plus. And if you have the right tools, you can do it.

Leland McFarland
All right, so that’s what I got for you today. So why don’t you tell everyone where they could learn more about your drink and where maybe they could buy it.

Craig Dubitsky
Sure. Well, you can learn more at happyproducts.com. So please come by. If you’re not near a Walmart, a Target, a Kroger, an Albertsons, a CVS, an HEB, a Meyer, probably leaving a whole bunch out and I apologize, a Sheetz, you can certainly find us at amazon.com slash happy. There’s some fun videos up there as well you can check out. And obviously on our website, you can come and

and see everything we have and order everything. And I thank you for listening. I hope that you give our products a try, that you love them as much as we love bringing them to life. And the thing that I want to point out is we’re called happy because coffee makes people happy and now happy is going to make their coffee. But the bigger point of this, as big as that is, is that we know not everybody’s happy. So we…

wanted to reimagine the relationship between entrepreneurship and philanthropy. And we want to help people. We want to do our best to remove stigma from mental health, which is at epidemic levels here and abroad. Mental health doesn’t care how much you do or do not have in your bank account, what your native tongue is, where you’re from. It plays no favorites. It impacts everybody. depending on which study you look at, one in four or one in five people in this country have some form of mental illness. How can we remove stigma from that?

Suicide rates have gone up 30 % in the past 20 years Number one killer teens used to be car accidents all by leukemia now number one is handguns and number two is death by suicide often one and two are Connected so we want to remove stigma. We partnered with NAMI the National Alliance on mental illness we have a QR code on every product we make toll-free number there’s free professional help and Call somebody, you know

Call somebody you haven’t spoken to in a long time. Just tell them you’re thinking about it. Text them. Tell them I said to give them a call. You can call me if you want. My cell is 917-392-1000. If you need help, there’s 988. NAMI helped create 988, which is the 911 for mental health. And we gave NAMI a piece of the company. So NAMI’s on our cap table. This isn’t a performative thing. you know, let’s do a thing with mental health. No, this is a serious thing that we’re involved with as humans.

And we want to try to remove stigma. So that’s the important thing. Supply chain. Got it. Making sure our balance sheet is tight as a drum. Got it. Thank you. Thank you. Thank you. NetSuite for all of that. I mean that sincerely. You know, we’re in the happy business as much as the coffee business. So give some a try. The coffee’s epic. I promise. You know, two to five acre small grower farms, 40 % of them are run by women.

pretty amazing and they represent less than half of 1 % of all available commercial coffee growers. So really picky about the coffee. Coffee is amazing, chefs kiss stuff. But do something kind for somebody, say hello to somebody and that’s it. That’s what I got. Be in the happy business.

Leland McFarland
All right, well thank you for coming on and sharing happy and also all about NAMI and mental health.

Craig Dubitsky
Thanks for having me.

Thank you. Thanks for having me. Thanks. Good to meet you.

Leland McFarland
Thanks. Bye.

Craig’s story is a reminder that growth is exciting—but it can also expose every weak link in your operations. From packaging constraints and shifting supply chain realities to the constant need for accurate reporting and clean data, scaling isn’t just about selling more—it’s about staying in control as complexity multiplies. What stood out most was Craig’s focus on visibility: not just seeing the numbers, but using better tools (and increasingly AI-driven insights) to spot what’s working faster, react sooner, and make decisions with confidence instead of guesswork.

Just as important, Craig makes it clear that happy is building more than a coffee brand. The company’s partnership with NAMI and its push to normalize mental health conversations reflect a bigger goal: connecting entrepreneurship with real-world impact in a way that isn’t performative, but embedded into the business itself.

To learn more about happy or to find where to buy it, visit happyproducts.com or look for happy in major retailers and online marketplaces mentioned in the interview.

This article, "Interview with Craig Dubitsky – Founder and CEO of happy" was first published on Small Business Trends



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5 Essential Tools for Online Customer Satisfaction Surveys

February 18, 2026 0

In terms of gathering customer feedback, choosing the right survey tool is crucial for effective results. Each tool offers unique features customized to different aspects of customer satisfaction. For instance, ProProfs Survey Maker is ideal for thorough surveys, whereas Qualaroo focuses on sentiment analysis. Grasping these differences can help you select the best option for your needs. So, which tool will you find most beneficial for enhancing your customer engagement strategy?

Key Takeaways

Key Takeaways

  • ProProfs Survey Maker offers customizable templates and a drag-and-drop editor for easy survey creation, enhancing user experience.
  • Qualaroo utilizes nudge technology for unobtrusive feedback collection, focusing on customer sentiment analysis with AI-driven insights.
  • Typeform engages respondents with a one-question-at-a-time format and supports multimedia questions for richer feedback collection.
  • SurveyMonkey provides advanced analytics and real-time data visualization, helping identify trends and patterns in customer feedback.
  • Qualtrics excels in customer experience management, integrating feedback for a holistic view and employing AI-driven predictive analytics for insights.

ProProfs Survey Maker: Best for Comprehensive Customer Feedback Surveys

ProProfs Survey Maker: Best for Comprehensive Customer Feedback Surveys

With regard to gathering customer feedback, ProProfs Survey Maker stands out as a top choice for creating thorough surveys. This professional survey software offers over 100 customizable templates and a drag-and-drop editor, making it easy for you to design an extensive customer research survey.

You can choose from various question types, such as multiple-choice, star ratings, and open-ended questions, ensuring diverse feedback collection. ProProfs likewise integrates seamlessly with popular tools like Freshdesk and Zendesk, enhancing its functionality.

One of its best features is the detailed reporting capabilities, which include charts and graphs for easy visualization of your survey results. This makes analyzing customer satisfaction of McDonald’s or any other brand straightforward.

As a free anonymous feedback tool, ProProfs is among the best survey tools available for conducting online customer satisfaction surveys, ensuring data security and reliability throughout the process.

Qualaroo: Best for Customer Sentiment Analysis

Qualaroo: Best for Customer Sentiment Analysis

Gathering customer feedback isn’t just about collecting data; it’s furthermore about comprehending how customers feel about your brand.

Qualaroo stands out as a leading tool for customer sentiment analysis, utilizing innovative nudge technology that unobtrusively prompts users for feedback during their website interactions. With AI-driven sentiment analysis, the platform helps you accurately interpret customer responses and emotions, making it invaluable for surveys market research.

Qualaroo supports multi-language surveys, enhancing your reach across diverse markets. You can likewise customize survey designs to align with your brand aesthetics, ensuring a cohesive experience.

Its real-time reporting features offer immediate insights, enabling quick decision-making and responsive strategies. Whether you’re exploring online survey jobs from home or looking for the best survey websites, Qualaroo serves as an influential resource.

Furthermore, it includes free survey tools, making it accessible for businesses of all sizes.

Typeform: Best for Engaging Customer Feedback Surveys

Typeform: Best for Engaging Customer Feedback Surveys

In relation to collecting customer feedback, Typeform stands out by offering an engaging and interactive survey experience.

This platform is among the best survey sites because of its unique one-question-at-a-time layout, which improves user experience and boosts response rates. With customizable templates, you can align your surveys with your branding, making them visually appealing and professional.

Typeform also supports multimedia questions, allowing you to gather richer insights through images, videos, and audio clips. This feature can greatly improve the quality of feedback you receive.

Furthermore, real-time response tracking means you can analyze feedback as it comes in, facilitating timely decision-making. With pricing starting at $35 per month, Typeform is a viable option for businesses seeking to improve their customer feedback collection.

As a top-rated survey company, it’s a strong choice among good survey websites and product survey tools, especially for online surveys in Canada.

SurveyMonkey: Best for Survey Analysis

SurveyMonkey: Best for Survey Analysis

With regard to analyzing survey data, SurveyMonkey is a top choice for businesses looking to extract meaningful insights. It offers advanced analytics and reporting tools that help you derive actionable insights from your survey for business efforts. With real-time data visualization through charts and dashboards, interpreting results becomes straightforward. Its AI-powered insights feature identifies trends and patterns, enhancing your decision-making process.

Here’s a quick comparison of SurveyMonkey’s features:

Feature Description
Analytics Tools Advanced reporting and data analysis
Customization Options Wide range of templates and question types

Starting at $25 per user per month, it’s one of the best-rated survey sites. Whether you’re conducting a company research survey or looking for an anonymous survey app, SurveyMonkey is among the best survey apps available, making it easy to take survey responses and gather additional survey data effectively.

Qualtrics: Best for Customer Experience Management

Qualtrics: Best for Customer Experience Management

Though many platforms offer survey capabilities, Qualtrics stands out as the best tool for customer experience management due to its thorough approach to gathering feedback across various touchpoints.

This platform excels in feedback integration, providing a holistic view of customer sentiment. With advanced analytics features, you can identify trends, pain points, and opportunities for improvement, which drive actionable insights.

Furthermore, Qualtrics employs AI-driven predictive analytics to forecast customer satisfaction and loyalty, enabling you to take proactive measures to improve the customer experience.

The extensive customization options allow for in-depth research, ensuring that you gather the most relevant data for your needs.

In addition, customized solutions are available, accommodating organizations of all sizes with flexible pricing that fits your budget.

Frequently Asked Questions

Frequently Asked Questions

What Are the Three Online Survey Tools?

When you’re looking for online survey tools, consider SurveyMonkey, Qualtrics, and Typeform.

SurveyMonkey offers various templates and advanced analytics, whereas Qualtrics focuses on customer experience management with AI-driven insights.

Typeform stands out with its engaging, interactive design that presents one question at a time.

Each tool caters to different needs and budgets, providing options from free to premium plans, ensuring you can find a solution that fits your survey requirements effectively.

What Are the 3 C’s of Customer Satisfaction?

The 3 C’s of customer satisfaction are Consistency, Communication, and Customer Experience.

Consistency means providing reliable service or product quality, which builds trust.

Effective Communication involves swiftly addressing customer concerns and offering clear information.

Customer Experience refers to the overall path a customer takes with a brand, influencing their satisfaction and likelihood to return.

What Is the Best Online Survey Tool?

When choosing the best online survey tool, consider your specific needs.

SurveyMonkey is versatile and user-friendly, starting at $25 per user monthly.

Qualtrics offers advanced analytics but requires custom pricing.

If you want engaging designs, Typeform starts at $35 per month.

For a free option, Google Forms allows easy data collection, though it’s less customizable.

Zoho Survey provides various question types and real-time reporting, with plans starting at $20, making it a solid choice.

What Are CSAT Tools?

CSAT tools measure how well your products or services meet customer expectations through structured surveys.

They typically use a rating scale, such as 1-5, to assess satisfaction levels. You can calculate CSAT scores by dividing the number of satisfied customers by total respondents and multiplying by 100.

Many tools offer analytics to identify trends and integrate with CRM systems, providing a thorough view of customer interactions and feedback.

Conclusion

Conclusion

In summary, selecting the right tool for online customer satisfaction surveys is crucial for gathering valuable insights. ProProfs Survey Maker, Qualaroo, Typeform, SurveyMonkey, and Qualtrics each offer unique features customized to different needs, from thorough feedback to advanced analytics. By leveraging these tools, you can effectively understand customer sentiment, improve engagement, and make informed decisions to enhance your business services. Prioritizing the right platform guarantees you maximize the effectiveness of your customer feedback strategies.

Image via Google Gemini

This article, "5 Essential Tools for Online Customer Satisfaction Surveys" was first published on Small Business Trends



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5 Fun Team Building Games to Enhance Collaboration

February 18, 2026 0

Team building games play an essential role in enhancing collaboration among team members. These activities can range from icebreakers to problem-solving challenges, each designed to improve communication and encourage teamwork. Engaging in these games not just strengthens relationships but also boosts overall productivity. In the following sections, you’ll discover five effective games that can transform your team’s dynamics and lead to more successful collaborations. Let’s explore how each game contributes to a cohesive work environment.

Key Takeaways

Key Takeaways

  • Icebreaker Questions: Use fun, personal questions to spark conversation and create connections among team members, enhancing communication and collaboration.
  • Virtual Escape Rooms: Engage remote teams in problem-solving and teamwork as they work together to solve puzzles and escape within a time limit.
  • Collaborative Drawing: Utilize online whiteboards for team members to draw together, fostering creativity and enhancing communication through visual collaboration.
  • Outdoor Scavenger Hunt: Organize a scavenger hunt that promotes teamwork and strategic planning as teams work together to complete challenges and find items.
  • Two Truths and a Lie: Encourage team members to share personal facts, fostering connections and trust while promoting a fun and relaxed atmosphere.

Importance of Team Building Games

Importance of Team Building Games

Team-building games play a vital role in enhancing workplace dynamics, as they promote communication and collaboration among team members. Engaging in these activities, whether in-person or virtual, allows you to interact more frequently, which can lead to improved performance.

Research shows that companies focusing on collaboration are five times more likely to perform at a high level. Team-building activities for schools and fun group games can likewise increase team morale, contributing to a 21% rise in profitability for highly engaged teams.

When you participate in games for large groups or the best games for big groups, you develop significant problem-solving skills and innovative thinking. These good games for large groups help identify individual strengths, leading to a 12.5% increase in overall productivity.

In the end, team-building games create a supportive environment that encourages growth, making them indispensable for any organization aiming for success.

Icebreaker Games to Foster Communication

Icebreaker Games to Foster Communication

Encouraging communication among team members is crucial for a cohesive work environment, and icebreaker games serve as an effective tool to achieve this. These icebreaker games, such as “Two Truths and a Lie” or “Would You Rather?”, promote personal connections and create a relaxed atmosphere ideal for teamwork.

When you incorporate fun big group games into meetings, you help set a positive tone, making it easier for everyone to express ideas. Additionally, these group games for large groups improve engagement, leading to a reported 21% increase in profitability, according to a Gallup report.

By utilizing party games for adults in large groups, you boost morale and collaboration. Studies reveal that successful teams communicate face-to-face or via videoconferencing 12 times more than less successful ones, emphasizing the importance of these icebreakers in establishing effective communication.

Problem-Solving Games for Teamwork

Problem-Solving Games for Teamwork

How can problem-solving games improve your team’s ability to collaborate and innovate? By engaging in problem-solving activities, your team can boost critical thinking skills and cultivate creativity in a supportive environment.

Popular options include classroom team building games and group party games designed to challenge participants. These games for big groups often require effective communication and diverse perspectives, which strengthens interpersonal relationships and trust among team members.

Research indicates that 77% of CEOs struggle to find the necessary creativity and innovation skills within their workforce. Problem-solving games create low-stakes environments for experimentation, building resilience and adaptability—traits vital for maneuvering workplace challenges.

Ultimately, teams focusing on these experiences can achieve significant improvements in performance and collaboration, leading to higher overall productivity and engagement.

Consider incorporating games to play with large groups or family games for big groups to maximize your team’s potential.

Outdoor Team Building Activities

Outdoor Team Building Activities

Outdoor team building activities offer a dynamic way to improve collaboration and problem-solving skills during the use of natural settings. These activities encourage team bonding through shared experiences and promote physical fitness. Engaging in outdoor challenges, like obstacle courses or scavenger hunts, cultivates strategic planning among team members, enhancing their ability to work together under pressure.

Here are some popular outdoor games to reflect on:

Game Type Description
Big Group Games Fun activities for large gatherings
Outdoor Games for Large Groups Engaging challenges in open spaces
Party Games for Large Parties Interactive games that boost morale
Games to Play with Groups Versatile activities for team bonding
Large Family Games Inclusive fun for extended families

These activities often require minimal setup, making them adaptable to various team dynamics. Studies show companies promoting collaboration through outdoor activities achieve high performance more efficiently.

Virtual Team Building Games for Remote Teams

Virtual Team Building Games for Remote Teams

As remote work becomes more prevalent, how can teams maintain strong connections and collaboration?

Virtual team building games offer an effective solution, helping remote teams bond and improve teamwork. Here are three engaging options to reflect on:

  1. Virtual Escape Rooms: These promote teamwork by requiring players to solve puzzles collaboratively within a set time, making them ideal for small groups.
  2. Who Am I? Stickers: Using platforms like Zoom or Microsoft Teams, participants guess interesting facts about each other, increasing engagement and rapport.
  3. Collaborative Drawing: Online whiteboards allow team members to express creativity together, deepening communication bonds.

These activities can easily be adapted from large group kid games indoor to party games for large groups.

They’re among the best games for large groups and can be enjoyed by games for 12 people or even outdoor games for big groups when shifting back to in-person events.

Frequently Asked Questions

Frequently Asked Questions

What Are Some Games That Encourage Teamwork?

To encourage teamwork, consider games like collaborative drawing, where you and your team create a shared artwork on a digital whiteboard.

Scavenger hunts motivate you to find items together, enhancing problem-solving skills.

Back-to-back drawing nurtures effective communication as one person describes an image as the other draws.

Mini hackathons allow quick brainstorming sessions for innovative solutions, whereas office trivia tests your collective knowledge, promoting camaraderie and collaboration among team members.

What Are the Fun Games for Work on Teams?

For effective teamwork, consider games like “Two Truths and a Lie,” which promotes personal sharing, or “Human Bingo,” enhancing connection among team members.

Engaging in scavenger hunts can improve problem-solving skills, whereas trivia contests encourage friendly competition.

Icebreakers such as “Would You Rather?” facilitate communication, breaking down barriers.

Incorporating creative activities like brainstorming sessions can boost innovation and collaboration.

These games collectively help strengthen relationships and improve overall team dynamics in the workplace.

What Are Fun Activities for Team Bonding?

For effective team bonding, consider activities like icebreakers, scavenger hunts, or problem-solving challenges.

Icebreakers, such as “Two Truths and a Lie,” encourage personal connections. Scavenger hunts promote teamwork and collaboration, aligning with common goals.

Furthermore, engaging in problem-solving games can spark innovative thinking.

These activities not merely improve communication but likewise improve overall team performance, making members feel valued and connected, which can lead to increased productivity and reduced turnover rates.

What Is the 21 Questions Game for Coworkers?

The 21 Questions Game is a structured activity where coworkers take turns asking each other open-ended questions.

Each participant answers these questions, which can range from light-hearted to serious topics. This game encourages sharing of personal stories and preferences, promoting better comprehension among team members.

Conclusion

Conclusion

Incorporating team building games into your workplace can greatly improve collaboration and productivity. By engaging in icebreaker activities, problem-solving challenges, outdoor adventures, or virtual experiences, you create opportunities for team members to communicate effectively and strengthen their relationships. These games not just encourage a supportive environment but likewise promote strategic thinking and creativity. In the end, prioritizing team building activities can lead to improved performance and a more cohesive team dynamic, crucial for achieving organizational goals.

Image via Google Gemini

This article, "5 Fun Team Building Games to Enhance Collaboration" was first published on Small Business Trends



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Tuesday, February 17, 2026

FedEx Report Reveals Gaps in Logistics Intelligence Amid Supply Chain Strains

February 17, 2026 0

In the fast-paced world of logistics, small businesses often face significant pressure to keep pace with larger competitors. FedEx recently released its inaugural Future of Logistics Intelligence Report, shedding light on the current state of supply chains and offering insights that could benefit small business owners grappling with these challenges.

A key takeaway from the report is that while many organizations can monitor their shipments in real-time, very few effectively leverage that data for predictive insights. “Many organizations can see what’s happening in their supply chains, but leaders in the space can predict and act fast enough when it matters most,” stated Jason Brenner, senior vice president of digital portfolio at FedEx. This prediction capability is increasingly vital for small businesses aiming to provide an exceptional customer experience.

The report highlights a stark truth: only 59% of organizations harness data proactively to prevent issues, while a significant portion still reacts to problems as they arise. This gap poses a challenge for smaller firms often relying on tighter margins and limited resources. Small business owners should consider investing in technology that empowers them to not just visualize their supply chain but also anticipate disruptions. The ability to act before issues escalate can lead to more reliable service and ultimately happier customers.

Consumer expectations are another critical aspect highlighted in the report. Reliable delivery timelines and transparency are at the forefront of what customers demand, with 36% prioritizing dependable delivery windows. However, 53% of organizations report higher costs associated with service due to delays, which strain resources and diminish customer satisfaction. For smaller businesses, understanding and meeting these customer demands is essential for retention and growth.

Additionally, the report indicates that only 43% of logistics leaders feel that their systems are “future-proof,” highlighting a gap in readiness for changing market conditions. This is especially pertinent for small businesses, which may lack the agile systems required to adapt quickly. “Being ready for what’s next, building long-term resiliency and competitive differentiation, requires investing in systems that go beyond meeting today’s needs,” Brenner advised. Here, small business owners might explore integrating more advanced logistics platforms that offer predictive analytics and real-time data capabilities to enhance their operations.

The integration of connected data and analytics is another cornerstone of being future-ready. Investing in AI-driven insights can allow businesses to streamline operations, reduce manual tasks, and respond more effectively to challenges. While these solutions may seem daunting in terms of cost or complexity, the potential for operational efficiency and better customer satisfaction can outweigh initial investments for many small enterprises.

Small businesses might also want to tackle challenges related to staff training and technology adoption. Implementing advanced logistics solutions necessitates that employees adapt to new processes and tools. Leaders should be prepared to invest time and resources into training, ensuring that their teams can fully capitalize on the new technology.

The supply chain landscape is undeniably shifting, requiring a proactive stance from businesses of all sizes. Small business owners can download the full 2026 Future of Logistics Intelligence Report to gain deeper insights into these findings and explore how to enhance their logistics strategy effectively. For further exploration of FedEx’s data solutions, they can visit FedEx’s digital solutions page.

In a competitive marketplace, understanding how to utilize logistics intelligence effectively can make a significant difference in a small business’s ability to thrive. With the right tools and insights, business owners can transform challenges into opportunities and enhance their customer experience. For more on the report, visit FedEx.

Image via Google Gemini

This article, "FedEx Report Reveals Gaps in Logistics Intelligence Amid Supply Chain Strains" was first published on Small Business Trends



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7 Good Free Video Editors You Should Try Today

February 17, 2026 0

If you’re interested in video editing but don’t want to invest in expensive software, you’re in luck. There are several excellent free video editors available that cater to various skill levels and needs. From professional-grade tools to user-friendly interfaces, these options provide a range of features that can improve your editing experience. Each editor has its strengths, making it crucial to find the one that fits your style. Let’s explore the top choices available today.

Key Takeaways

Key Takeaways

  • DaVinci Resolve offers professional-grade editing features with advanced color grading and supports 4K exports without watermarks.
  • Lightworks provides a free version with non-linear editing, customizable interface, and a range of audio cleanup tools for diverse skill levels.
  • ACDSee Luxea Video Editor features an intuitive interface, guided edits, and versatile export options, making it ideal for quick video creation.
  • iMovie is tailored for beginners, featuring advanced tools like chroma keying and video stabilization, optimized for macOS and iOS devices.
  • CapCut includes an intuitive drag-and-drop interface, multi-layer editing, and rich visual effects, making it accessible for mobile users on iOS and Android.

DaVinci Resolve: The Professional Choice for Free Editing

DaVinci Resolve: The Professional Choice for Free Editing

DaVinci Resolve stands out as a premier choice for video editing, offering a suite of professional-grade features at no cost.

It’s one of the best freeware applications available, providing advanced tools like HDR color grading and over 100 GPU-accelerated effects. Furthermore, you can collaborate with others seamlessly, making it a good free video editor for teams.

Its Fairlight audio workspace integrates robust sound editing capabilities, allowing you to improve your video projects considerably. You can edit and export in 4K without watermarks, and it supports various formats across Windows, macOS, and Linux.

Although it’s highly recommended free software, be prepared for a steeper learning curve, necessitating time to master its extensive features through tutorials.

ACDSee Luxea Video Editor: User-Friendly for Serious Beginners

ACDSee Luxea Video Editor: User-Friendly for Serious Beginners

ACDSee Luxea Video Editor stands out with its intuitive interface, making it easy for you to navigate and edit your videos without feeling overwhelmed.

You can utilize keyframing features to create dynamic content, whereas its versatile export options, including 4K support, guarantee your projects look professional.

This software offers crucial tools like trimming and adding effects, allowing you to produce high-quality videos efficiently, even with the free version’s watermarked outputs.

Intuitive Interface Design

When you’re looking for a video editor that balances strong features with ease of use, ACDSee Luxea Video Editor stands out for its intuitive interface.

This software is among the best freeware available, making it ideal for serious beginners. It simplifies the editing process with guided edits and templates, allowing you to create videos quickly without feeling overwhelmed.

The design is user-friendly, ensuring you can efficiently record screen and webcam footage during editing. Plus, it supports 4K video editing, providing robust capabilities alongside its accessible layout.

Regular updates keep the interface modern and responsive, catering to the evolving needs of users. If you’re seeking top freeware options, ACDSee Luxea is definitely a good free program to contemplate.

Keyframing Features

One of the standout features of ACDSee Luxea Video Editor is its intuitive keyframing capabilities, which make it easy for users to animate video elements across the timeline. You can create dynamic shifts and effects by adjusting keyframes for properties like position, scale, and opacity. This user-friendly software supports 4K video editing, ensuring high-quality output during enhancing your visual storytelling.

Here’s a quick overview of keyframing features:

Feature Description Benefit
Intuitive Interface Easy navigation and learning curve Quick adoption for beginners
Pre-set Keyframe Animations Ready-to-use animations for efficiency Achieve professional results fast
High-Quality 4K Support Edit and export in 4K Stunning visuals for your projects

If you’re exploring apps like CapCut free, Luxea is a strong contender.

Versatile Export Options

Versatile export options are crucial in video editing software, and ACDSee Luxea Video Editor shines in this area. It supports a range of export formats, including 4K, making it ideal for both personal and professional projects.

This flexibility guarantees that you can tailor your videos for various platforms, whether it’s a social media post or a high-quality presentation. The user-friendly interface simplifies the editing process, allowing serious beginners to create videos efficiently.

Moreover, Luxea’s keyframing capabilities enable you to improve your projects with dynamic animations and shifts. It likewise includes features for screen and webcam recording, perfect for tutorials or presentations.

Although the free version has a watermark, it still offers robust tools for developing your editing skills.

Clipchamp: The Best Web-Based Video Editor

Clipchamp: The Best Web-Based Video Editor

Clipchamp stands out as a leading web-based video editor, especially for those who prefer a straightforward, efficient editing experience without the hassle of software installation.

Compatible with Chrome and Edge browsers, it allows you to plunge right into editing from any device. Clipchamp supports multi-track editing, enabling you to layer multiple video and audio tracks for more complex projects.

The platform offers a variety of free templates and assets, streamlining the editing process for users of all skill levels. Although performance depends on your internet speed and computer capabilities, the free version lets you export videos at 1080p resolution.

For those needing additional stock assets and advanced editing tools, premium features are available through a subscription.

Imovie: an Ideal Option for Mac Users

Imovie: an Ideal Option for Mac Users

For Mac users seeking a reliable and user-friendly video editing solution, iMovie is an ideal choice that brings strong editing tools right to your fingertips. This free software is designed exclusively for Mac, iPhone, and iPad users, making it accessible and seamless.

Here are some key features that improve your editing experience:

  • User-friendly interface simplifies the editing process for beginners.
  • iCloud integration allows easy access to footage captured on your devices.
  • Advanced features like chroma keying and video stabilization boost your projects.
  • 4K video editing enables the production of high-quality content for platforms like YouTube.
  • Optimized for Apple devices, ensuring smooth operation on macOS and iOS.

With iMovie, you can create polished videos efficiently and effectively.

Kdenlive: The Open-Source Gem for All Platforms

Kdenlive: The Open-Source Gem for All Platforms

If you’re looking for a robust video editing tool that’s accessible across multiple platforms, Kdenlive stands out as a remarkable option. This open-source software works on Windows, Mac, and Linux, catering to a diverse user base. With its thorough editing interface, you can seamlessly handle multi-track editing, organizing multiple video and audio tracks with ease. Kdenlive offers advanced features like keyframe animations, color correction, and various effects, making it ideal for both beginners and seasoned editors. Moreover, it supports a wide range of video formats for import and export, ensuring versatility. A strong community backs Kdenlive, providing numerous tutorials and resources to improve your editing skills.

Feature Description Benefit
Multi-Track Editing Supports multiple video/audio tracks Organizes complex projects
Advanced Effects Includes keyframe animations, color correction Enhances video quality
Cross-Platform Support Compatible with Windows, Mac, and Linux Accessible to all users

CapCut: The Powerful Mobile Editing App

CapCut: The Powerful Mobile Editing App

CapCut stands out as a user-friendly mobile editing app, perfect for creating videos effortlessly.

With advanced editing features like multi-layer editing and a vast library of effects and music, you can craft professional-looking content right from your phone.

Its intuitive interface makes it easy to navigate, allowing you to focus on your creativity without the hassle of complicated tools.

User-Friendly Interface

How easy is it to navigate a video editing app that caters to both novices and experienced users? CapCut shines in providing a user-friendly interface that simplifies the editing process for everyone.

You can effortlessly import and arrange video clips, music, and effects using its drag-and-drop functionality. The app’s pre-built templates, effects, and changes amplify your creativity with just a click.

Plus, it supports multi-layer editing, allowing you to work with multiple video and audio tracks simultaneously. Here are some key features that contribute to its ease of use:

  • Intuitive drag-and-drop interface
  • Wide variety of pre-built templates
  • One-click effects and changes
  • Multi-layer editing capabilities
  • Free on iOS and Android platforms

Advanced Editing Features

Though many video editing apps cater primarily to basic needs, CapCut stands out by offering a robust set of advanced editing features that augment its versatility.

You can take advantage of multi-layer editing, allowing you to manipulate various video elements concurrently. The chroma keying feature enables you to create stunning green screen effects, whereas a rich library of visual effects and transitions improves your videos’ appeal.

Furthermore, CapCut provides access to royalty-free music and sound effects, along with customizable templates to boost your creativity. With support for high-resolution exports, including 4K, your videos will maintain their quality for social media sharing.

AI-powered tools for automatic scene detection and smart video editing further streamline your editing process, making it efficient and user-friendly.

Lightworks: Professional-Grade Tools for Aspiring Editors

Lightworks: Professional-Grade Tools for Aspiring Editors

Lightworks stands out as a potent option for aspiring video editors, providing professional-grade tools that cater to a range of skill levels. With its free version, you get access to non-linear editing and various video formats.

Although the free version limits exports to 720p, the premium subscription reveals higher quality outputs and additional features.

Here are some key features you’ll appreciate:

  • Advanced trimming capabilities for precise edits
  • Customizable workspace layout to suit your workflow
  • A variety of audio cleanup tools and effects
  • User-friendly interface for easier navigation
  • Extensive resources, including tutorials and community support

Lightworks equips you to improve your editing skills as you deliver high-quality results.

Frequently Asked Questions

Frequently Asked Questions

What Is the Best Video Editor for Free?

The best free video editor largely depends on your needs.

DaVinci Resolve is often recommended for its professional capabilities, especially in color correction and audio editing.

If you prefer a user-friendly option and are on a Mac, iMovie is excellent.

For those interested in visual effects, HitFilm Express offers extensive features.

On the other hand, consider OpenShot for its simplicity and flexibility.

Each option has unique strengths, so evaluate them based on your specific editing requirements.

What Do Youtubers Use to Edit for Free?

YouTubers often turn to free video editing software for professional results without the cost.

DaVinci Resolve offers advanced color correction and no watermarks, whereas HitFilm Express combines editing with visual effects, boasting over 410 effects.

Lightworks provides a customizable workspace, though its free version limits exports to 720p.

For Mac users, iMovie’s user-friendly interface is a top choice, and Kdenlive serves as a versatile, open-source option across multiple platforms.

What Is the No. 1 Best Video Editor?

The No. 1 best video editor is often considered DaVinci Resolve. It offers professional-grade features like advanced color correction, audio post-production tools, and multi-user collaboration, all without watermarks.

You’ll find it compatible with Windows, macOS, and Linux, catering to both beginners and experienced editors. Key features include HDR color grading and AI-driven tools, enhancing your editing experience.

Nevertheless, be aware that it requires robust hardware, which could limit accessibility for some users.

Is Capcut Worth It?

CapCut’s definitely worth considering if you’re looking for a versatile video editing tool.

Its user-friendly interface makes it accessible for beginners, whereas advanced features like motion tracking and color grading can improve your projects.

You can easily access royalty-free music and sound effects, boosting audio quality without extra costs. Plus, exporting videos in high definition, including 4K, is a notable advantage.

Although some features require a premium upgrade, the free version offers substantial functionality.

Conclusion

Conclusion

To sum up, exploring free video editing software opens up a world of possibilities for creators at any skill level. DaVinci Resolve and Lightworks offer professional tools, whereas ACDSee Luxea and iMovie provide intuitive interfaces for beginners. For those who prefer web-based options, Clipchamp is an outstanding choice, and Kdenlive serves as a robust open-source alternative. Finally, CapCut stands out in mobile editing, catering to on-the-go creators. Each of these editors has unique features to suit various editing needs.

Image via Google Gemini

This article, "7 Good Free Video Editors You Should Try Today" was first published on Small Business Trends



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